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This early issue of the Intermediary contains the following chapters: Barbara Fletcher of the Institute of Chartered Shipbrokers, Ship arrest, Arresting for Shipbrokers' Commission, Shipbrokers' Website Wordings, The right decision, Standard Trading Conditions for Marine Professionals, The dangers of Placing Separate P&I Insurance for Crew, Training and Education, Mediation - an increasingly common way to resolve disputes, High expectations, Loss of commission insurance, Liner Agents Beware! Wrongful arrest, Fake Crew Certificates, Debt collection - money well spent, How to present a claim to ITIC, The Marshal sometimes gets it wrong, Illegal Immigrants Posing as Crew, Use of email.