Q&A with Geraldine Koon

Geraldine is the newest member of the ITIC team, joining as a senior claims executive in August 2021. In this interview Geraldine sits down to chat with the Claims Review editor, where she outlines what she is looking forward to the most about her new role and we learn why Geraldine hates high shelves…

How long have you worked at ITIC?

I joined ITIC in August, so just over two months ago, which has flown by very quickly!

Where were you working before you joined ITIC?

I spent the 8 years before joining ITIC in private practice as a solicitor at Ince and MFB Solicitors, dealing with shipping claims, and in particular, casualty claims.

What are you looking forward to doing in your new role?

I am looking forward to continue learning more about members’ businesses, meeting members in person and travelling to see them.

Any life ambitions or future goals still to achieve?

I love travelling, so I hope to go backpacking in many more countries once that becomes possible again. I also love learning languages as that is a great way to get to know more people and their culture. I would like to learn another language or two and improve my fluency in the current ones I know.

What is your favourite saying?

Hmm tough one, “to err is human” is quite nice since it is close to the ITIC slogan “everyone makes mistakes.” To combine my love for travel and Lord of the Rings, I’d say “not all who wander are lost…”

What are your hobbies and favourite pastimes?

I enjoy playing board games, swimming and cooking.

What is your favourite food?

I love food in general, but I have particularly enjoyed South East Asian food during my travels in several countries in the region.

What is your favourite film?

I quite like fantasy films and my favourite is the Lord of the Rings movies, and in particular the Fellowship of the Rings. It has fantastic scenery and music, and it also brings back nostalgic memories of seeing the movie with my college friends.

What is the last book you read or music you downloaded?

The ITIC Rule Book! More seriously, I enjoy historical novels and recently read The Glass Palace by Amitav Ghosh.

Any pet hates?

Tall shelves that I cannot reach! Or cars that stop on pedestrian crossings at red lights, forcing pedestrians to walk around them…

If you weren’t working at ITIC, what would you be doing?

Probably travelling around the world and learning different languages (if I did not need to work at all!).