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20/10/2020

Digital deception

A shipbroker realised they had remitted US$ 360,000 of freight by mistake to an incorrect party.

20/10/2020

Q&A with Robert Sniffen

Robert Sniffen, Director, sits down to chat with the Claims Review editor for the second in a regular interview series, where we get to know ITIC’s claims handlers. In this interview, Robert outlines the most memorable claim he has handled and literally describes his pet hate… which is literally so annoying!

20/10/2020

Holiday hold up

A ship agent was notified by their principal that a ship would arrive at the port on 30th July. The ship agent allegedly notified the port and local customs of the impending arrival on 27th July.

20/10/2020

Fruits but of the sea

A liner agent booked two containers for a shipping line, one with a cargo of bananas and one a cargo of shrimps, both for delivery to the same country.

20/10/2020

Missed message

A ship agent received notification from their principal that the port of destination had issued new regulations specifying that ships carrying specific dangerous cargo would not be permitted to enter particular berths.

20/10/2020

Carpetbaggers

A yacht manager was instructed by the owners to settle the fees of an artisan carpet maker who had renewed the interior carpet of a yacht. The owners liked the work and ordered some extra carpets.

20/10/2020

WhatsApp woes

A shipbroker mistakenly understood that owners had agreed to discount the overage rate by 50%, meaning that cargo loaded above 66,000MT would be charged at US$13.5 per MT instead of US$27 per MT.

20/10/2020

Strange range

A shipbroker had previously arranged a fixture between the same principals with discharging in north China.

20/10/2020

Unstable criteria

ITIC insured a naval architect in Australia, who was also insured as a surveyor for small commercial vessel coding approval on behalf of the Australian Maritime Safety Authority (AMSA).
Manifest mistake

20/10/2020

Manifest mistake

A ship agent failed to manifest a cargo, which was a yacht, at the original port of loading. At the second port on the voyage the customs inspectors identified the error and seized the yacht.

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