The FONASBA quality standard for ship agents and brokers

In order to assist shipowners and operators to identify those agents and brokers that are knowledgeable, have experience, a good financial standing and background and a demonstrable and tangible commitment to quality, FONASBA has developed its Quality Standard, which was launched in October 2007.

Intended to be directly relevant to the duties, responsibilities and liabilities of the agency and broking community, the standard is only granted to those companies that:
• are a member of a FONASBA member association
• can prove their financial standing in accordance with the accounting laws of their country of domicile and
• have made a firm commitment to professionalism and the ongoing education and training of their staff.

The companies that are granted the Standard will be subject to at least a biennial audit by their association, overseen by FONASBA, to ensure the required criteria are maintained. FONASBA is now rolling the programme out across its membership and the first applications for approval are now under review by the Federation’s Executive Committee.

Further information on the FONASBA Quality Standard is available from: Jonathan C. Williams FICS - General Manager, FONASBA 85, Gracechurch Street, LONDON EC3V 0AA tel: + 44 20 7623 3113 e-mail: generalmanager@fonasba.com or from the FONASBA website: www.fonasba.com