Claims examples

In Ship agency

01/03/1995

Agent offers to settle claim in wrong currency

A liner agent in France acted for one partner in a joint service from North America to Northern Europe.  In their capacity as agents for the joint service partner the agents received a claim from the insurers for wet damage...

01/02/1996

Failure to collect Delivery Charges

A liner operator running a service between Europe and the Far East provided its agent in the UK with a breakdown of additional charges to be levied for the transportation of containers to and from different UK ports. An employee...

01/02/1996

Erroneous delivery of container

During Thanksgiving week cargo receivers in the US telephoned an agent's office daily on numerous occasions requesting a release date for two containers of furniture for which they were the notify party.  The cargo receivers...

01/02/1996

Caught in the Middle

A port agent at the discharge port received a cargo of potatoes which became the subject of a dispute between the ship owner and the consignee.  The owner claimed the right to hold the potatoes as the cheque paying the...

01/02/1996

Incorrect instructions for reefer temperature setting

A port agent in the UK received a container list from his principal's South American agent which included two containers of frozen meat shipped at -18oC.  When this information was transferred to the agent's computer system...

01/02/1996

Agent's liability for US customs duty

A US port agent received a notice from the US Customs Service of its intention to impose a fine on one of the agent's US tramp principals.  It was alleged that the principal had  failed to pay duty on foreign repairs to...

01/02/1996

Incorrect clausing of bill of lading

A company was appointed as a sub-agent by the general agent of a shipping line and instructed to complete the documentation on its behalf for most of the chartered ships represented by them.  In that capacity, the sub-agent...

01/01/1997

Fraudulent use of agent’s stationary

Ship agents in Hamburg informed the Club in 1987 that they had been joined as joint defendants in court proceedings in Italy concerning unpaid customs duties.  Investigations revealed that an unknown person had used the...

01/01/1997

Cross-delivery

A Danish liner agent  booked four reefer containers of margarine from the same manufacturer, destined for two different consignees in different towns in Russia.  Two of the containers held margarine in 500 gm packs...

01/01/1997

What price steel

A German liner agent took a booking for 10,000 mt. of steel rails from Hamburg to China to be moved in three separate parcels of 5,000, 2,000 and 3,000 tonnes.  The agent had put forward details of the booking to the line,...

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