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Welcome to the first edition of ITIC Claims Review. This publication has been written in response to suggestions by many of ITIC's Members that we should periodically publish selections of cases which have either been paid by the Club or where assistance has been rendered in, for example, the collection of outstanding disbursements or commissions.
We hope that these "case histories" will be of interest to all Members and may help them identify potential claims exposure. We also hope that the examples will assist them when reviewing their office procedures and their arrangements for training and supervising staff.
ITIC's magazine The Intermediary will continue to be published (next edition October 1993). It will contain articles on specific issues affecting the Club and its Managers.